Terms & Conditions

Booking & Payment

Reservation Process

• All bookings must be confirmed with advance payment
• Reservations are subject to availability and weather conditions
• Group bookings (5+ people) may qualify for special rates
• Confirmation emails will be sent within 24 hours of booking

Payment Terms

• Payment is required at time of booking
• We accept PayPal and major credit cards
• Prices are listed in Euros (€) and include all taxes
• Children under 6 travel free with paying adults

Cancellation Policy

Flexible Cancellation

We understand travel plans can change. Here's our fair cancellation policy:

Cancellation by Guest

• More than 48 hours: Full refund
• 24-48 hours: 50% refund
• Less than 24 hours: No refund
• No-show: No refund

Cancellation by Operator

• Weather conditions: Full refund or reschedule
• Technical issues: Full refund or alternative tour
• Force majeure: Full refund

Safety & Requirements

What to Bring

• Valid passport or ID document
• Comfortable walking shoes with good grip
• Sun protection (hat, sunglasses, sunscreen)
• Swimwear and towel (seasonal)
• Light jacket or sweater (mountain weather)
• Camera for capturing memories

Health & Fitness

• Basic walking ability required for boarding and exploring
• Inform us of any medical conditions or mobility limitations
• Life jackets provided and must be worn when required
• Children must be supervised by adults at all times

Important Guidelines

Departure Information

• Arrive at Blini Parking 30 minutes before departure
• Boats depart promptly at scheduled times
• Late arrivals may result in missed departure (no refund)
• Check weather conditions before traveling

Environmental Responsibility

• Take only photos, leave only footprints
• No littering - help preserve this pristine environment
• Respect local wildlife and vegetation
• Follow all guidance from your boat captain

Questions or Concerns?

If you have any questions about these terms or need assistance with your booking, please don't hesitate to contact us.

[email protected] +355 698 379 474